Privacy policies

This privacy policy ("Policy") outlines 94564804 QC INC (Helpys nutrients), "we", "us", "our") privacy practices with respect to the gathering, use, and disclosure of personal information. Our Policy can be found on our homepage as well as each page of this website. When personal data is requested, more information about the objectives for which the data will be used will be supplied. This Policy, along with any additional explanations, is intended to provide privacy protection targeted to each individual visitor or user of this Site ("you," "your").


  1. Privacy and Consent Pledge 

The term "personal data" as used in this Policy refers to information that can be used to personally identify you, such as your name, birth date, e-mail address, or mailing address. It also contains information on credit cards or other forms of payment. Helpys nutrients will not process your personal data without your explicit or implicit agreement.


Verbally, electronically, or in writing, express consent can be granted. Consent that can be fairly inferred from your conduct or inaction is known as implied consent. When you order one of our products or services, for example, we will assume that you consent to the collection, use, and sharing of your personal data for the purposes of fulfilling your order or for other purposes that will be disclosed to you at the time. 


You consent to the collection, use, and sharing of your personal data in the manner indicated in this Policy by submitting your personal data to us or purchasing our products or services.


To the extent that relevant laws require us to get your explicit consent for the collection, use, or disclosure of your personal data in line with this Policy, we will do so when the time comes. Furthermore, if we intend to use or disclose your personal data for a purpose not previously stated (either in this Policy or separately), we will make every effort to notify you before doing so. However, when relevant legislation or regulatory regulations allow or require it, we may acquire, use, or disclose your personal data without your knowledge or consent.



You may amend or withdraw your consent at any time, subject to legal or contractual limits and reasonable notice, by contacting our Privacy Officer's office at the address listed below. A change or withdrawal of consent may affect our ability to offer you with products or services, or your ability to access certain portions of our website, in some cases. 


We presume that by receiving a copy of this Policy or continuing to engage with us, you have consented to the collection, use, and dissemination of your personal data as described in this Policy, unless you tell us differently. 



We promise to fully comply with established privacy protection requirements when processing your personal data. As a result, we ensure that our employees follow tight security and confidentiality guidelines. 

The sections that follow describe how and when we acquire personal information from you.



  1. Personal Data Collection and Use 

Some of our services do not require registration, so you can browse our site without revealing your identity. However, some services, such as creating a customer account to purchase products on our site, will require registration.


We collect your name, mailing address, email address, and phone number when you create a customer account with us to purchase products. We'll also ask you to create a customer account by providing a user name and password, which will be used to grant you access to your account and allow us to verify clients. When you order products, we will gather information such as your shipping address, billing information, and payment information in order to process your order. Payments can be made by PayPal or Shopify Payments on our website.


Payments can be made by PayPal or Shopify Payments on our website. We will be unable to fulfill orders if you do not give this information. For additional information, please see *[https://helpysnutrients.com/en-ca/terms-of-use/]. 


In some situations, you may also be required to give personal information. If you choose to withhold any personal data asked by us in certain cases, you may not be able to access certain portions of the site or receive a response to your enquiry.


Personal data is processed by Helpys Nutrients for particular and limited objectives, which we inform you about when we ask for it. Personal data is collected in order to create and manage business relationships with you. For example, we may collect and use personal data to provide you with products or services, bill you for products and services you request, market products and services we believe may be of interest to you, or communicate with you for other purposes, such as providing promotional offers, in addition to collecting and using personal data when you create an account and place an order for products. The information you give to our customer service department is only used to assist you in resolving your inquiries or problems. We will also gather your personal information if you leave comments or product reviews on our website, or if you complete a survey or enter a contest. 


Personal data is also used if it is required to investigate security breaches, prevent fraud, or cooperate with governmental authorities in legal situations.



We may also gather aggregate information about visitors to our website, but this information does not reveal the identity of those visitors. For example, we may track the date, time, and duration of visits, as well as which pages of our website are most frequently visited. The goal of collecting this anonymous data is to assist us in administering and improving our website. Data collected anonymously and aggregated through our website assists us in determining interest in and use of our website.


Helpy's vitamin strips will only keep your personal information for as long as it is reasonably necessary for the reasons for which it was collected, as well as any applicable legal or documentation retention obligations. When personal data is no longer needed for the purposes for which it was gathered, or when necessary or permitted by relevant legislation, we shall erase it.


  1. Information Disclosure 

Except as set forth in this Policy or as permitted by applicable law, Helpys Nutrients will not sell, share, or otherwise distribute your personal data to other parties outside of Helpys Nutrients.


Personal data may be shared with third parties who work for or on behalf of Helpys Nutrients, or in connection with the business of Helpys Helpys Nutrients, for further processing in accordance with the intended purpose(s). Helpys Nutrients, for example, employs Shopify to run its online store and Shopify Payments to process payments: when you purchase products on the website, this party will acquire personal information from you. For website hosting, data warehousing, data analysis, customer service, and user analytics, we may also use third-party service providers.


When personal data is disclosed to a third party, we will make every effort to guarantee that the processing is carried out in line with the objectives and limitations for which the data was obtained. These third parties may have their own privacy rules. 


We may also share your personal information to defend our rights and property, such as in the event of a security breach or loss, fraud prevention, or to ensure the safety of an individual or group of individuals. We may also share your personal information if necessary or permitted by applicable law. We may disclose your personal data in the event of a change in ownership of all or part of us as a result of a merger, purchase, sale, lease, amalgamation, or other type of business combination, provided that the parties are bound by appropriate agreements or obligations requiring them to use or disclose your personal data in accordance with this Policy's use and disclosure provisions. If this website is shut down, all personal data will be erased, or you will be told of any new ways the data will be used, if required by relevant law, so you can withdraw your agreement to that use.







  1. Access to Information 

You have the right to know what personal information we have about you, to have any mistakes corrected, and to have the information erased. If you have a user account, you can correct your personal information when you log in. Please contact us at [privacy@helpysnutrients.com] if you have any questions. We make every effort to keep personal data current, accurate, and complete, and we normally rely on users to notify us of any changes. Your requests will be handled in a timely and professional manner.There will be no charge for complying with a correction request; however, Helpys Nutrients may charge a nominal price to cover its costs for all other requests. Any applicable legal or document filing or retention responsibilities applicable to Helpys Nutrients will apply to requests to erase personal data. 



  1. Confidentiality and security


Helpys Nutrients employ data networks protected, among other things, by industry standard firewall and password protection to maintain the security and confidentiality of personal data collected on the internet. Personal data is only accessible to workers who have a legitimate need for it and who have been appropriately educated to handle it and adhere to rigorous confidentiality rules. If an employee violates one of our policies or procedures, he or she will be disciplined. Staff compliance with our rules and procedures is audited and reviewed on a regular basis.


To protect your data, our third-party service providers, such as Shopify, employ secure servers. SSL (secure sockets layer) technology, for example, is used to encrypt data transfers and payments made on or through our website. 


Unfortunately, there is no way to guarantee that data transmitted via the Internet is totally safe. While we make every effort to keep such information secure, we cannot guarantee or promise the security of any information you send us, and you do so at your own risk.


You are solely responsible for ensuring that your account access information is not disclosed to third parties. This includes, but is not limited to, not disclosing such information to third parties, ensuring that adequate security software is installed and running on your computer, smartphone, or tablet, ensuring that your network firewall is of sufficient quality, and ensuring that your wireless connection is encrypted to a degree that prevents third-party access. We will not be held liable if you fail to secure your own device and its Internet access, or if you utilize public, unsecured networks. We are also not liable for any failure on your part to remove malware. These and other flaws can expose you to privacy breaches, putting you and your data at danger. 


  1. International Data Transfer

Personal data acquired by Helpys Nutrients or other third parties mentioned below may be stored and processed outside of Singapore, and by using the website, you agree to such a transfer. We will take reasonable steps to protect all personal data, but we cannot guarantee that other countries' laws will provide the same level of protection as Canada. You consent to the transport, processing, and/or storage of your personal data outside of Canada by submitting your personal data to us.



  1. "Cookies" and Anonymous Data 

Some of the information collected by Helpys Nutrients from its website(s) is anonymous, such as the sites you view and the queries you conduct. We do not gather any personal data about you when you visit our website unless you have given us your consent.


Helpys Nutrients uses anonymous information to improve the site's content and to gather aggregate data on individuals who visit our site for internal market research purposes. 

Cookies cannot be used to determine a user's identity on their own. A cookie is a little piece of data transmitted to your browser and saved on the hard drive of your computer. Cookies do not harm your computer in any way. You can instruct your browser to inform you when a cookie is received, allowing you to decide whether or not to accept it.



Similarly, we may collect information about your device, operating system, browser, internet service provider, domain name, IP address, the date and time you accessed our service, the website that referred you to our website, the web pages you requested, and the subject of the ads you click or scroll over, and use this information to evaluate service performance and quality and to optimize th Cookies, web beacons, and other similar technologies are used to collect this information. 


  1. Undesired emails 

"Spamming" is not tolerated by Helpys Nutrients. Spamming is described as the practice of sending huge amounts of unsolicited e-mails, usually of a commercial nature, to people with whom the sender has had no prior contact or who have declined to receive such communications. 


We are committed to following the Anti-Spam Legislation in Canada. We may send you direct marketing communications about our products and services that may be of interest to you if we have your consent or it is legal for us to do so. You may receive such information in the form of a letter, an email, a phone call, or a text message.


If you have agreed to receive marketing materials from us, you can opt out at any time by utilizing the "unsubscribe" button in our emails; going into your account on our website and updating your contact preferences; or contacting our Privacy Officer using the information provided below.


We reserve the right to send you transactional or informational emails, such as customer service notifications about things you've purchased or changes to our website, your account, or our policies. 




  1. Children and Personal Data

This website's customer accounts are only for individuals who have reached the age of majority in their province of residence. For additional information, see our Terms of use [https://helpysnutrients.com/en-ca/terms-of-use/].


Without gaining prior agreement from a person with parental responsibility (e.g., a parent or guardian) through direct off-line interaction, Helpys Nutrients will not knowingly collect, use, or disclose personal data from a child under the age of 13. We shall give the parent (a) notice of the specific forms of personal data being collected from the minor, as well as (b) the option to object to any further collection, use, or storage of such data. Helpys Nutrients adhere to child-safety regulations.


  1. Other Websites' Links 

Our Policy only applies to this website; it does not apply to any other websites. Helpys Nutrients may include connections to other websites that we think our visitors would find useful. Helpys Nutrients cannot guarantee the quality of any third-party website links it provides, nor can it be held liable for the content of non-Helpys Nutrients sites.


  1. Contact and Changes 

At any time, we retain the right to change this Policy. If the terms are changed, we will notify you by posting the most recent version on our website. We will provide a conspicuous notice on our website if we make a significant change. You agree to the updated Policy if you continue to use the website. 


Please contact us at [privacy@helpysnutrients.com] if you have any questions or concerns about our compliance with this Policy.


This privacy policy ("Policy") outlines 94564804 QC INC ("Helpys Nutrients", "we", "us", "our") privacy practices with respect to the gathering, use, and disclosure of personal information. Our Policy can be found on our homepage as well as each page of this website. When personal data is requested, more information about the objectives for which the data will be used will be supplied.